Gelatine Sculpt ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit galatinesculpt.com or purchase our products.
Information We Collect
We collect information you provide directly to us, including:
- Order Information: name, shipping address, billing address, email, phone number, and payment details (processed securely through our payment provider).
- Account Information: if you create an account, your login credentials and preferences.
- Communications: emails or messages you send to our support team.
- Automatically Collected Data: IP address, browser type, device information, pages visited, and referring URLs through cookies and similar technologies.
How We Use Your Information
We use your information to:
- Process orders, ship products, and provide customer support
- Send order confirmations, shipping updates, and important account notices
- Send marketing emails (you can unsubscribe at any time)
- Improve our website, products, and customer experience
- Comply with legal obligations and protect against fraud
Sharing Your Information
We do not sell your personal information. We share information only with trusted service providers who help us operate the business, including:
- Payment processors (BuyGoods and authorized payment partners) to process transactions securely
- Shipping carriers (USPS, UPS, FedEx) to deliver your orders
- Email service providers to send order confirmations and updates
- Analytics providers (such as Google Analytics) to understand how visitors use our site
- Related parties for legitimate business operations and legal compliance
Cookies
We use cookies to remember your preferences, analyze traffic, and improve your experience. You can disable cookies in your browser settings, though some site features may not function properly without them.
Data Security
We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted internal access to protect your data. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, email contact@customercs.com.
Children's Privacy
Our products and services are intended for adults 18 and older. We do not knowingly collect information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.
Changes To This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the latest revision. Material changes will be communicated via the website or email.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us at contact@customercs.com or +1 (323) 872-9681.